Shipping policy
Thank you for your order from Recovr!
We strive to provide a smooth and transparent shipping experience. Below you’ll find all the details of our shipping policy.
Free Shipping Within the United States
We offer free standard shipping on all orders — no minimum order value required.
Total Delivery Time
The total delivery time consists of order processing time and shipping time. The estimated total delivery time is 4–7 business days.
Order Processing
Order Confirmation
After placing your order, you will receive an order confirmation email with your order details.
Didn’t receive a confirmation? Please check your spam folder or contact us at info@recovr.com.
Processing Time
Orders are processed within 1–2 business days (Monday through Friday).
Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
Shipping & Delivery
Shipping Time
Standard shipping typically takes 3–5 business days, depending on the carrier.
Order Cut-Off Time
Orders placed before 5:00 PM (GMT+01:00) are processed the same business day.
Orders placed after this time will be processed the next business day.
Shipping Destinations
We currently ship to the following countries only
| Country | Shipping Method | Cost | Total Delivery Time |
|---|---|---|---|
| United States | Standard Shipping | Free | 4–7 business days |
| Canada | Standard Shipping | Free | 4–7 business days |
| United Kingdom | Standard Shipping | Free | 4–7 business days |
| Australia | Standard Shipping | Free | 4–7 business days |
Important Notes
Holidays
Delivery times may be affected during national holidays due to limited carrier operations. We appreciate your understanding.
Address Accuracy
Please ensure your shipping address is correct at checkout. Recovr is not responsible for delays or lost packages caused by incorrect address information. If you notice an error, contact us immediately.
Customized Products
If your order includes personalized or customized items, processing will begin only after confirmation. We will contact you to verify the details if necessary.
Track & Trace
Once your order has shipped, you will receive a tracking number via email.
If you have not received tracking information within 5 business days, please contact us at info@recovr.com.
Lost or Damaged Orders
If your package is lost during transit or arrives damaged, please email info@recovr.com with your order number. We will provide an appropriate solution, such as a replacement or refund.