Terms of service

Overview

This website is operated by Recovr. Throughout the site, the terms “we”, “us” and “our” refer to Recovr. Recovr offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms of this agreement, you may not access the website or use any services.

Our webshop is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

Section 1 – Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your country or province of residence, or that you have given consent for any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose. A breach of any of these Terms will result in immediate termination of your access to our services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding credit card information) may be transferred unencrypted and adapted to technical requirements of connecting networks. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

Section 3 – Accuracy of Information

We are not responsible if information on this site is not accurate, complete, or current. The material is provided for general information only and reliance on it is at your own risk.

Section 4 – Modifications to Service and Prices

Prices are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice.

Section 5 – Products or Services

Certain products may be available exclusively online and in limited quantities. Returns are subject to our Return & Refund Policy.

We cannot guarantee that your device’s display of any color will be accurate.

We reserve the right to limit sales to any person, region, or jurisdiction, and to discontinue products at any time.

Section 6 – User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your account and password and for all activities under your account. You agree to notify us immediately of any unauthorized use.

Section 7 – Intellectual Property

All content on this website, including text, logos, images, and software, is the property of Recovr or its licensors and is protected by copyright and trademark laws. No content may be reused without prior written permission.

Section 8 – Shipping and Delivery

We aim to ship orders within the following timeframes:

Processing time: 1–2 business days
Shipping time: 3–5 business days
Total delivery time: 4–7 business days
Cut-off time: 17:00 (GMT+01:00)

Shipping is free within the Netherlands and Belgium. Delivery times may be affected by holidays or circumstances beyond our control.

Section 9 – Return and Refund Policy

Our Return & Refund Policy is available on a separate page on our website. By placing an order, you agree to the terms stated in that policy.

Section 10 – Warranty and Liability

All products are provided “as is” without warranties of any kind. We are not liable for damages resulting from the use of our products.

Section 11 – Risk of Loss

Risk of loss or damage passes to you once the package has been handed over to the carrier.

Section 12 – Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your data.

Section 13 – External Links

We are not responsible for the content or privacy practices of third-party websites linked on our site.

Section 14 – Limitation of Liability

To the fullest extent permitted by law, Recovr shall not be liable for any indirect or consequential damages arising from the use of our website or services.

Section 15 – Indemnification

You agree to indemnify and hold Recovr, its employees, and representatives harmless from any claims or expenses arising from your use of the website or violation of these Terms.